Salon Manager Till and Payments guide

How to Add Discounts to Bills in Salon Manager

Choose an available discount, apply it to the correct service or retail item and review the updated bill total before taking payment.

Video walkthrough: adding a discount to a client bill in the Salon Manager Till.

Quick answer

Choose the discount and select the bill item

Open the client’s bill in the Till, select Discounts, choose the required discount and the service or retail item it should apply to, then select Confirm. Salon Manager updates the bill total automatically.

Before you start

Have these details ready

Access to Salon Manager
Permission to use the till
An existing client bill open in the Till
At least one service or retail item on the bill
The required discount already set up

Step-by-step instructions

How to apply a discount to a bill

Follow these steps to choose the discount, select the item and confirm the updated bill.

1Open Salon ManagerSign in and open the main Salon Manager application.
2Go to the TillOpen the Till screen from the main navigation.
3Select the client billChoose the client’s bill from the In Salon Clients list.
4Open DiscountsSelect Discounts on the right-hand side of the screen.
5Review the Discounts windowWait for the Discounts window to open.
6Choose the discountSelect the required discount from the drop-down list.
7Select the bill itemChoose the service or retail item that should receive the discount.
8Review your selectionsCheck that both the discount and the selected item are correct.
9Select ConfirmClick Confirm to apply the discount.
10Check the updated totalReview the discounted item and the recalculated bill total.

Useful tips

Check the bill before confirming the discount

Make sure the correct client bill is selected before applying a discount.
Choose the correct discount from the available list.
Review which service or retail item is selected before confirming.
Check the updated bill total before taking payment.

Troubleshooting

Common issues and what to check

The Discounts button is not visible

Make sure a client bill has been selected from the In Salon Clients list.

The discount I need is not available

Check that the discount has already been created in Salon Manager.

The item I want to discount is not listed

Only services and retail products already added to the bill can be selected.

The discount was not applied

Make sure both the discount and the item were selected before clicking Confirm.

The bill total looks incorrect

Review the selected discount and confirm it was applied to the correct bill item.

Frequently asked questions

Discount questions

Can I apply a discount to a bill?

Select the client’s bill, open Discounts, choose the required discount and bill item, then select Confirm.

Where is the Discounts button?

It is on the right-hand side of the Till when a client bill is selected.

Can I choose which item receives the discount?

You can select the individual service or retail item that the discount should apply to.

Will the bill total update automatically?

Salon Manager recalculates the bill total as soon as the discount is confirmed.

How can I tell that a discount has been applied?

The selected item shows a discount indicator and the bill displays the value deducted.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

Last reviewed: 14 July 2026.

Other recommended guides

Update cookies preferences